Policies

Find answers to most of your Whistler Elegance questions below.

Number of People

Whistler Elegance will sleep up to 12 people, depending on the mix of adults and children. Rates are based on 8 adults. The charge is $50/person/night for additional adults. No charge for additional children.

Payment

A deposit equal to 25 percent of the total value of your rental is due when you make your reservation, and the balance is due 45 days before your arrival date. For the Christmas season, a deposit equal to 50 percent of the total value of your rental is due when you make your reservation, and the balance is due on September 25. Payment by Visa is preferred. We also accept cashier's/registered checks and personal/business checks, as well as cash, money orders, and wire transfers.

Damage Deposit

An authorization of $500 Canadian will be debited to your Visa or MasterCard as a damage deposit. Provided no charges have been incurred for excess cleaning, property damage, or long-distance telephone calls, the authorization will be voided approximately one week after your departure.

Taxes

Canada's Goods and Services Tax (GST) of 5 percent is applicable. Provincial Sales Tax (PST) of 10 percent (hotel tax) is not applicable for this property, since it is a private rental.

Confirmation

You will receive confirmation of your reservation within two days.

Cancellation

If you cancel more than 45 days before your arrival date, your deposit less the cost of one night's stay will be refunded. If you cancel fewer than 45 days before your arrival date, you will be charged a minimum of one night's stay; you may forfeit all monies paid if a replacement booking cannot be found. We will make every reasonable effort to find other guests to take your rental period. We recommend that you purchase cancellation insurance. We do not give refunds for early departure.

Customer Discretion

We require at least one guest in the unit to be over 25 years old. A reservation is for a specific number of guests. Parties larger than the agreed number at time of booking will be subject to eviction unless there was a confirmed prior arrangement. We reserve the right to refuse or interrupt service to any customer due to excessive noise or property abuse. Please be considerate and observe quiet time of 11 p.m. to 8 a.m..

Liability

The booking guest and all members of the said guest's party (the "Guests") agree to conform to all notices, rules and instructions in and about the home. Guests are responsible for their own conduct and that of any invitees. We (the "Property Owner") reserve the right, in its sole discretion, to refuse or interrupt occupancy in the event of any non-fulfillment or breach of rental conditions. We (the "Property Owner") shall not be held liable for any losses, claims, damages, costs or expenses arising out of any theft, accident, injury, death, damage, delay, inconvenience or distress, whether or not arising by the negligence of the property owner, and the Guests hereby waive any and all such liability.